Payment Terms

These Payment Terms apply to all checkout transactions on www.elvaya.shop, complying with ASIC Australian financial supervision rules, PCI DSS data security standards and Australian GST tax provisions for online retailers.

We support mainstream secure payment channels widely used in Australia: Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay and Afterpay. All payment service providers are regulated by Australian financial authorities.

All transactions are settled in Australian Dollars (AUD). All displayed prices include mandatory GST, with no hidden checkout surcharges, in compliance with ACCC fair trading rules.

Our checkout page adopts full SSL encryption to safeguard transaction data. Elvaya does not store complete credit card numbers and sensitive payment information on servers. All transactions support 3D Secure authentication to curb fraudulent payments.

Your billing address must match the address registered with your bank or card issuer. We reserve the right to suspend or cancel high-risk orders with mismatched billing information for account security purposes.

A temporary pre-authorisation hold may be applied to your payment account upon checkout. Funds are formally deducted only after your order is processed and dispatched. For cancelled orders, the hold will be released according to the settlement rules of Australian banks.

We recommend customers resolve payment issues via our customer support team prior to initiating chargebacks. We will provide complete order records and supporting documents to facilitate fair dispute resolution under Australian financial industry standards.

A formal payment verification and order confirmation email will be sent to your registered email address immediately after successful payment completion. Please verify your order and billing details promptly.